Shipping policy

At L&C Fashion, we are dedicated to ensuring your orders are delivered promptly and securely across India. This Shipping Policy outlines our shipping processes, delivery timelines, and related terms to provide a seamless shopping experience. By placing an order on www.landcfashion.com, you agree to the terms of this policy.

1. Shipping Overview

1.1 Free Shipping: We offer free shipping on all prepaid orders across India. For Cash on Delivery (COD) orders, additional COD charges may apply, which will be displayed at checkout.

1.2 Service Areas: We ship to all serviceable pin codes in India through our trusted logistics partners (e.g., Delhivery, India Post, or other reputable couriers).

1.3 Order Processing: Orders are typically processed within 1-2 business days after payment confirmation (for prepaid orders) or order placement (for COD orders). Business days exclude Sundays and public holidays.

2. Delivery Timelines

2.1 Estimated Delivery: Delivery times vary based on your location:

  • Metro Cities: 3-5 business days.

  • Other Cities/Towns: 5-7 business days.

  • Remote Areas: 7-10 business days.

2.2 Delays: While we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control, such as weather conditions, strikes, or logistical challenges. We will keep you informed via email or SMS in case of significant delays.

2.3 Partial Shipments: If your order contains multiple items, they may be shipped separately to ensure faster delivery. You will receive tracking details for each shipment.

3. Shipping Charges

3.1 Prepaid Orders: No shipping charges apply for prepaid orders, regardless of order value or location within India.

3.2 COD Orders: A nominal COD fee may be charged, which will be clearly indicated at checkout. This fee is non-refundable unless the order is returned due to our error (e.g., defective or incorrect product).

4. Order Tracking

4.1 Tracking Information: Once your order is shipped, you will receive a confirmation email or SMS with a tracking link and details. You can also track your order by visiting the "Track Your Order" section on our website.

4.2 Contact Support: If you encounter issues with tracking or delivery, contact our customer support team at landcbottom@gmail.com or +91 84601 26324.

5. Shipping Responsibilities

5.1 Accurate Details: You are responsible for providing accurate shipping information, including the recipient’s name, address, pin code, and contact number. We are not liable for delays or non-delivery due to incorrect or incomplete details.

5.2 Delivery Acceptance: Upon delivery, please inspect the package for damage before accepting it. If the package appears damaged, notify the courier immediately and contact us within 48 hours with photos of the damage.

5.3 Unclaimed Packages: If a package is returned to us due to failure to accept delivery or incorrect address, we will contact you to arrange re-delivery. Additional shipping charges may apply for re-delivery.

6. Lost or Damaged Shipments

6.1 Lost Shipments: If your order is lost during transit, we will investigate with our logistics partner and provide a replacement or refund, subject to verification.

6.2 Damaged Shipments: If you receive a damaged product, notify us within 48 hours of delivery with photos of the damage. We will arrange a replacement or refund as per our Returns and Refunds Policy.

7. International Shipping

7.1 No International Shipping: At this time, L&C Fashion only ships within India. We do not offer international shipping.

8. Contact Us

For any questions or assistance regarding shipping, please reach out to our customer support team:

K.C. Apparels (L&C)
A-10, Sharnam Metrolink, Near Apparel Park Metro Station,
Ajod Dairy Road, Sukhramnagar, Ahmedabad-380026, India
WhatsApp: +91 84601 26324
Email: landcbottom@gmail.com

Last Updated: June 18, 2025